Mode of payment
The payment of the products purchased on Idearredobagno.it can be made through:
- Credit card
- Bank transfer
Any shipping costs will be automatically calculated by our system at the time of checkout where it will be possible to use any discount codes.
Once the order is complete, you will receive a confirmation e-mail containing your Order Number and the summary of the details of your purchase. Remember that you will be able to check the status of your order at any time in a specific section of your profile.
Mode and cost of delivery
The delivery of the items sold by idearredobagno.it takes place through:
- Express courier (delivery in 1 day of work)
Shipping cost start at 7 € for the items of small/medium size and are automatically calculated by our order management system.
The delivery times may be delayed in case of holidays; the carriers do not deliver on 25/12, 26/12, 01/01 and at the weekend.
The right of withdrawal and Returns
In accordance with the legal provisions in force, the Buyer has the right to withdraw from the purchase without penalty and without specifying the reason, within 14 working days from the day of receipt of the goods purchased.
If the Buyer should decide to exercise this right, you must access the section "my orders" space "my Account" and proceed to the CREATION of a procedure for the RETURN (alternatively, send an email to email@example.com to inform us of your intention to return).
The goods must be sent to:
Idearredobagno (at Bi-Ma srl)
Via Benjamin Franklin no.19
52100, Arezzo (AR)
According to the law, the shipping costs for returning the goods are borne by the Buyer. The goods must be returned intact, in their original packaging, complete in all its parts (including packaging and any documentation and accessory equipment) and full tax documentation attached. Without prejudice to the right to verify compliance with the above, Idearredobagno will refund the amount of the products object of the recess in the shortest time possible and within a maximum period of 30 days.
In the case of receipt of products not compliant with orders or defective, the Purchaser shall notify, as provided for by art. 132 of the consumer code, by e-mail to our customer service Idearredobagno within the period of 2 months from the discovery of lack of conformity. Subsequently, the customer will proceed to create a made through their own personal space on the site www.idearredobagno.itby specifying if you want the replacement of the article or if you want to get a refund. Idearredobagno will contact the courier, consistent with its availability, will collect the goods. Idearredobagno reserves the right to verify the non-compliance is disputed and in case of confirmation will dispatch the replacement goods or refund with crediting the card used by the customer for the purchase.
Warranty on the products
The statutory warranty period is 24 months from delivery of the goods and must be invoked by the consumer within two months from discovery of the defect: we must therefore always keep the proof of purchase (tax invoice).